Non-Returnable Items

In accordance with federal and state guidelines and for the safety of our consumers, suppliers, and carriers, some products are non-returnable and non-refundable. Please see below for information on product categories where these restrictions may apply.

Health and Beauty

  • Perfumes and Fragrances

  • Skin Care Products

  • Makeup and Nail Care Products

  • Personal Grooming Products

  • Aromatherapy and Massage Products

  • Vitamins and Supplements

  • Medical Supplies and Equipment

  • Dental Care Products

  • Insect Repellents and Sunscreens

Personal and Perishable Items

  • Intimate Apparel

  • Body Jewelry

  • Products containing food items

  • Flowers and Plants

Other Non-Returnable Items

  • "As is" and "Final Sale" items

  • Ink Cartridges

  • Factory-Sealed sports collectibles

  • Gift Cards

Non-Returnable If Opened

  • Items sold in bulk or by the case

Non-Returnable if worn, or if tags/liners are removed

  • Swimwear

  • Clothing

  • Designer Handbags and Accessories

Please note that this is not an all-inclusive list, and there may be other select items that are not returnable.

If you have a non-returnable item that arrived damaged or defective please contact the Customer Service Center at

Click here to view our Standard Return Policy.